Costs
See how AI usage is paid from your balance, where to check what a chat cost, and what to do when your balance or limit runs out.
AgentWorks does not charge per message to your card. Usage is paid from a euro balance, and every cost is shown in euros.
How it is paid
Your balance has up to three parts, and the wallet shows them separately:
- Starter balance: a one-time amount on Free that you claim in the app after you verify your email address. On some accounts an agency grants a starter balance for a trial, which is spent first and has an end date.
- Included this month: the usage included in your plan. It resets on the 1st of each month and is spent first.
- Balance (extra usage): money you top up. It does not expire and is used after the included usage runs out.
Check the current amounts and plan details in the balance chip at the top of the screen, or on the wallet page you reach with Manage wallet.
Where to see what a chat cost
- Balance chip at the top of the screen: shows what is available to you. Open it for the monthly balance, extra usage and links to Billing & plan, Budgets and Manage wallet.
- Context panel of a chat: the LLM section lists every model used in this chat with its cost in euros, and a Total when more than one model was used. Hover a row for the number of messages and tokens.
- Agent pages: an agent shows its Cost / run, and each run shows Cost of this run. Workflow runs show a Cost per run, and the Run workflow panel shows a Cost estimate before you start.
Estimates are marked with ~ and vary with the size of the input and the model. The actual cost is what the run shows afterwards.
Wallet page
On the wallet page you can:
- Top up your balance, or set up Auto Top-up so extra usage is added when the balance drops below a threshold you choose, with an optional maximum per month.
- Set a Daily spend limit for yourself.
- See Spend by model (this month) and the Transactions list, which you can filter by type, for example Top-ups or Usage.
Limits
Your workspace admin can set a monthly limit per person or team under Budgets. Without one you draw from the workspace balance. When a limit is reached:
- The chat shows "Your monthly budget is used up" (or "Your team's monthly budget is used up") with Manage budgets.
- If the balance runs out mid-answer, the answer stops with Balance exhausted and you can top up to continue.
Things that also cost money
- Making a document searchable in a knowledge base converts it once and is billed to your wallet per document, with the estimated cost shown first. Searching afterwards is free. Folders are never indexed, so they cost nothing to store. See Knowledge bases.
- Switching model in a long chat makes the new model re-read the conversation once, so that turn can cost slightly more.
- If a chat has been idle for a while, the first new reply may cost slightly more while the context is re-read.
- A stopped agent run keeps the costs already made.