The Workspace console

Find your way around the admin area where you manage people, access, money and security for your organisation.

The Workspace console is the admin area of AgentWorks. It is where a workspace admin decides who is in the organisation, what they can use, what it costs and what has happened. Open it from the app with Workspace; use Back to app to return.

The Workspace console overview

Who sees what

Workspace admins see every section. Team managers see a smaller console limited to the teams they manage: Overview, People, Access, Models and Budgets. Members do not see the console at all. See Roles and permissions.

The sections

The navigation is grouped under five headings.

GroupSectionWhat you do there
ControlOverviewSee what happens in the workspace and what it costs: activity, spend, decisions waiting. See Usage and insights.
PeopleGeneralWorkspace profile, Company & legal, Email domains, Value of time, and Close workspace (workspace admin only).
PeoplePeopleInvite people and manage teams. See People and teams.
PeopleNotificationsChoose which notifications are required for everyone. See Notifications.
PeopleAccessDecide who can use which agents, workflows, knowledge and more. See Access.
SetupModelsChoose which AI models the workspace may use.
SetupFeaturesSwitch parts of the app and chat capabilities on or off for everyone.
MoneyBilling & planYour plan, balance, payment method and invoices. See Billing and plans.
MoneyBudgetsMonthly limits per organisation, team and person. See Budgets and balance.
TrustSecurity & complianceCompliance settings and the audit log. See Security.
TrustAPI keysKeys for developers. See API keys.

A section marked Business or Enterprise in the menu needs that plan. You can still open it; it explains what the plan adds. Security & compliance is marked Business.

The Control view

Overview opens on a Control strip with six answers, each linking to where you change the setting:

  • What agents do: how many actions are waiting for a decision. Agents ask before they send, book or change something, and a person approves, edits or rejects.
  • What it costs: spend this month against your budget, with a link to budgets and limits.
  • Where your data lives: a link to Security & compliance.
  • Which models do the work: how many models are allowed.
  • Who can do what: how many people are in the workspace, with a link to Access.
  • What happened: a link to the audit log.

General settings

Under General you edit the workspace profile and company details, the email domains that belong to the organisation, and the hourly staff cost that agent cards use to show what the time an agent saved is worth. Close workspace cancels the subscription and schedules all data for deletion within 30 days; it cannot be undone.