Notifications
Choose which notifications everyone in the workspace must receive, and understand what members can set for themselves.
Notifications tell people when something needs them: an approval, a failed run, a low balance. Each person decides what they receive, in the app and by email. As a workspace admin you can make some notifications required for everyone.
Required notifications
Open Notifications
In the Workspace console, open Notifications under People.
Switch on a channel
The table lists each notification with two columns, In-app and Email. Switch on a channel to make it required for everyone in the workspace.
Check the result
The change saves straight away (Notification requirements saved). Members see the channel locked on, marked Required by your workspace, and cannot turn it off.
Everything you do not make required stays up to the member. Workspace admins use this page; team managers do not see it.
What members set for themselves
Each person opens Notifications in their own settings to choose which events notify them. Changes save automatically. Events are grouped as Agents & runs, Approvals, Workflows, Tasks, Billing & usage and Workspace; agency users also get Agency. Per event they switch In-app and Email separately. A dash means in-app only: no email is sent for that event.
Members can also:
- Choose the address that notification emails go to. The new address must be confirmed through a link that is valid for 48 hours.
- Set Alert me when I've spent more than a monthly amount in euros.
- Switch on a Daily digest: one email a day with the workspace's activity, spend and what needs attention. It is off unless turned on.
- Turn Product tips & guides and Marketing & newsletter emails on or off. Account, security and billing emails are always sent.
What admins typically get
Some notifications mostly matter to admins. Among the events you can require or follow:
- Balance running low, Balance exhausted, Payment failed and Automatic top-up
- Workspace budget alerts and Spending alerts
- Invite proposals, when a team manager proposes a teammate
- Join requests, when someone asks to join through your email domain
- API key expiring, 7 days and 1 day before a key ends
- Plan trial ending and Starter balance expiring
- Connection needs attention, when a connected account breaks
- Approval requested, Approval decided and Approval expired
Approvals and other items that need a decision are also pinned at the top of the notification list in the app, under Needs attention.