Usage and insights
See what your agents did, what it cost, and how usage splits across agents, people and teams.
Insights are on the Overview page of the Workspace console, not in a section of their own. Below the Control strip, a dashboard with several tabs shows activity and spend for the whole workspace. It opens on This month. Workspace admins see the whole workspace; team managers see the teams they manage, and the page says so.
Insights are open on every plan.
Choose a period
Use the period picker to switch between Today, 7 days, 30 days, 90 days and This month.
The tabs
Activity
The headline numbers for the period: Runs (with how many failed or are running), Success rate, Agents that ran out of all agents in the workspace, Active people, Messages, Avg. response and Spend. Saved by caching shows how much repeated context was reused instead of billed at full price. Charts show Runs per day for the last 30 days and the Most-used models.
Spend
Spend broken down by Person, Agent, Model or Team. Use Spend by to switch. This is where you find out which agent or team drives the cost. If your agency covers some usage, a note says so.
Agents
One row per agent with Runs, Success, Failed, Cost, Tokens, Last run and Top users. Per-agent activity needs at least a week, so shorter periods show the last 7 days.
Knowledge
How your knowledge is used: Knowledge searches, Avg. passages found, searches per knowledge base, the Most-cited documents and Searches per day.
Statement
A Monthly statement of everything billed to the workspace in one month: subscription, usage and top-ups. Pick the Month. It is also available as a PDF with the opening and closing balance.
Transactions
The ledger of balance movements: top-ups, usage and adjustments. Workspace admins only.
Feedback
Feedback people have given on answers in this workspace. Workspace admins only.
Find out who spends what
Open Overview
Open Overview and pick This month or the period you care about.
Open the Spend tab
Choose Spend, then Spend by Team to find the team, or Person to find the individual.
Act on it
Set a limit for that team or person on Budgets, or open Agents to see which agent is expensive and how often it fails.
People who need their own numbers can look at their usage in their personal settings. The monthly statement is available to workspace admins and team managers.