Frequently Asked Questions

AgentWorks is an AI agent platform that lets you deploy, manage, and monitor AI agents for business automation. It comes with 32+ pre-built agent templates across marketing, sales, HR, finance, support, and data categories. The platform is designed for EU AI Act and GDPR compliance from the ground up.

Sign up for free and you receive €5 in tokens to try any agent template. No credit card is required. Pick a template from the agent directory, configure it for your workflow, and start using it immediately.

No. Agent templates are ready to use out of the box. You configure them through a visual interface — selecting models, connecting integrations, and setting approval rules. For advanced customization, API access is available on all plans.

ChatGPT and Copilot are general-purpose AI assistants. AgentWorks provides specialized, task-specific AI agents that integrate into your business workflows with compliance controls, audit logging, and multi-agent orchestration. Think of it as going from a single AI chat to a managed team of AI workers.

You pay only for the AI tokens your agents consume. Each model has a transparent per-token rate. Your wallet shows real-time usage so you always know your costs. There are no hidden fees, no per-seat charges, and no overage penalties.

AgentWorks offers four plans: Starter (free, includes €5 in tokens), Pro (€49/month for individuals, includes €20 token balance, workflows, schedules, and priority support), Team (€49 per seat/month for collaborating groups, includes €20 token balance per seat, shared skills, shared workspaces, and team admin), and Enterprise (custom pricing with dedicated infrastructure, SLA, and compliance packages).

Yes. The Starter plan is free and includes €5 in tokens. This is enough to run multiple agent tasks and evaluate the platform. No credit card is required to sign up.

Use the savings calculator on our pricing page. Select your preferred AI model and estimated monthly token usage. AgentWorks routes prompts efficiently, which typically results in 15-40% savings compared to direct API costs.

AgentWorks supports leading models including OpenAI GPT-4o, Anthropic Claude 3.5 Sonnet, Google Gemini Pro, Meta Llama 3, and Mistral. You can select the best model per agent based on task requirements, cost, and performance.

Multi-agent pipelines let you chain multiple AI agents together in a workflow. For example, a research agent gathers information, a writing agent creates content, and a review agent checks quality — all running automatically with human approval at critical steps.

Yes. Beyond the 32+ templates, you can create custom agents with specific instructions, model selection, integration connections, and approval rules. Custom agents can be saved as templates and shared across your team.

RAG (Retrieval-Augmented Generation) connects your company documents, websites, and databases to AI agents. Instead of generating responses from general training data, agents ground their answers in your actual business information — reducing hallucinations and increasing accuracy.

Yes. AgentWorks is designed for EU AI Act compliance with built-in risk classification, complete audit logging, PII detection, human-in-the-loop controls, and data residency options within the EU. Every agent interaction is traceable for regulatory review.

You define approval rules per agent. When an agent reaches a critical decision point — such as sending an email, updating a CRM, or publishing content — it pauses and routes the action to a human reviewer. The reviewer can approve, reject, or modify before the action executes.

AgentWorks processes data in EU data centers by default. Enterprise plans offer dedicated infrastructure with data residency guarantees. All data is encrypted in transit and at rest. We do not use your data to train AI models.

Yes. Every agent interaction, approval decision, and data access is logged with timestamps, user identity, and full context. Audit logs are exportable and designed to meet EU AI Act traceability requirements.

AgentWorks supports 100+ integrations including Slack, Microsoft Teams, Salesforce, HubSpot, Google Workspace, Notion, Jira, and many more. MCP (Model Context Protocol) server support enables advanced connectivity with custom tools.

Yes. Enterprise plans support deployment on Azure, AWS, Google Cloud, and IBM infrastructure. Air-gapped and on-premise options are available for organizations with strict data sovereignty requirements.

Yes. The AgentWorks REST API lets you programmatically create agents, trigger workflows, manage knowledge bases, and retrieve analytics. API access is available on all plans.

Yes. AgentWorks supports local model deployment with Llama, Mistral, and other open-source models. This is ideal for organizations that need to keep all data processing on their own infrastructure.