Retrieval & Search
Ground answers in live data. Agents can search the web, query your knowledge base, or pull from connected databases before responding.
- Web search
- Knowledge base Q&A
- Database lookup
- Document retrieval
Governed Tool Access
AI tools that act — safely
Tools are how agents interact with the real world. AgentWorks keeps every tool call scoped, logged, and auditable — so your team stays in control while automation runs.
6 built-in tool categories
Workflow Actions
Trigger downstream steps: send emails, create tickets, update CRM records, or run webhook calls — all with configurable approval gates.
- Send email / Slack
- Create Jira ticket
- Update Salesforce
- Trigger webhook
Code Execution
Run Python or JavaScript snippets in a sandboxed environment for data transformation, calculations, or dynamic report generation.
- Python sandbox
- Data transformation
- Formula evaluation
- Report generation
HTTP & REST APIs
Call any external REST endpoint. Define headers, auth, and rate limits per tool — agents use them without seeing raw credentials.
- REST calls
- OAuth-protected APIs
- Custom headers
- Rate-limited endpoints
Messaging & Notifications
Send structured messages to Slack, Teams, or email channels. Use templates to keep outputs on-brand and compliant.
- Slack notifications
- Teams messages
- Email digests
- Custom templates
Human-in-the-Loop
Pause execution at any step and require a human to approve before the agent continues. Critical for regulated workflows.
- Approval gates
- Review queues
- Manual sign-off
- Escalation paths
Governance by default
Every tool call is governed
AgentWorks doesn't bolt governance on after the fact. Every tool interaction — whether an API call, a database read, or an email send — is scoped, proxied, and recorded before it runs.
- Every tool call is logged in the immutable audit trail — who invoked it, what was sent, and what was returned.
- Least-privilege scoping: each agent only sees the tools explicitly assigned to it.
- API credentials are never exposed to the model — proxied server-side with encrypted storage.
- Human-approval gates are configurable per tool and per agent, not as an afterthought.
Knowledge & RAG
Ground tool answers in your documents and data sources.
100+ Integrations
Connect tools to Slack, Salesforce, GitHub, and your own stack.
Ready to put agents to work?
Private testing — use the contact page to discuss access and token balance.