Knowledge base

Documentation

We are rolling out a full public knowledge base. We share in-product guidance with customers and are rolling out full public documentation.

What the documentation covers

Workspace setup

  • Roles and permissions
  • Audit logging configuration
  • SSO and identity providers
  • User provisioning

Connectors & MCP

  • Connecting MCP servers
  • OAuth and API key storage
  • Per-agent tool scoping
  • Webhook configuration

Governance & compliance

  • Data boundary controls
  • PII detection setup
  • Approval gate workflows
  • Immutable audit trail

Model routing

  • Token budget configuration
  • Prompt caching setup
  • Fallback model policies
  • Cost monitoring

API reference

  • REST API endpoints
  • Webhook events
  • OpenAPI spec access
  • SDK examples

Agent configuration

  • Creating agent templates
  • System prompt design
  • Memory and context settings
  • Pipeline configuration

Access policy

Available to customers

Full documentation — including OpenAPI specs, connector setup guides, and compliance reference material — is available to teams with an active AgentWorks workspace or a scheduled evaluation. Request access below; we usually respond within one business day.