AgentWorks for Hotels and hospitality

Guests answered. Reviews replied to. Invoices checked.

Guest questions about rooms, groups and events answered from your own information. Reviews get a reply in your voice. Supplier invoices are checked before you pay. Your team approves what goes out.

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Hotels, restaurants and hospitality groups of roughly 10 to 250 people.

The work that comes back every week.

Guest emails

Availability, groups, parking, allergies and late check-in. Every day.

Group and event requests

A request that needs a quote, a menu and a date check.

Reviews

Replying to every review, in the right tone, without copying the last one.

Supplier invoices

Deliveries checked against orders before anyone pays.

Staff briefings

Who arrives today, which groups, what is special.

Your team

A team of agents, each with one job.

Each agent does one thing well, in your own apps, and asks before it sends or changes anything. You give them their rules. They share the board with your people.

Guest desk

Called by the workflow

Answers guest emails from your house information: rooms, facilities, policies and the area.

Drafts answers. A person approves before they are sent.

OutlookGmailReady-made

Group quote writer

Called by the workflow

Turns a group or event request into a proposal with rooms, menu and price from your rates.

Drafts the proposal. The manager approves every price.

OutlookGoogle DriveReady-made

Review responder

You ask in chat

Drafts a reply to each review in your house voice, thanking or putting things right.

Drafts only. Your team posts the reply.

Google DriveReady-made

Supplier invoice reader

Called by the workflow

Reads supplier invoices and flags differences with what was ordered.

Reads and flags. Paying stays with your administration.

OutlookExact OnlineReady-made

Working together

From a group request to a proposal the manager approves

Starts when a group or event request arrives by email. One workflow hands the work from agent to agent, and stops where a person needs to decide.

  • The manager approves every price before a proposal is sent.
  • Replies to reviews are posted by your team.
  • Payments to suppliers stay with your administration.

The apps it works in

OutlookGmailGoogle DriveSharePointExact OnlineMicrosoft TeamsCalendly

Property management systems, channel managers and booking engines have no ready connector, and agents do not check live room availability. Reach those systems through the HTTP request step if they have an API, an MCP server, or a webhook that starts a workflow.

All 40 apps

What you need

One email trigger and up to 2 workflows work on Free, so you can try the guest desk. More mailboxes, schedules and team boards need Business.

Pricing

Guest details such as allergies or health information are sensitive personal data. Keep a person on everything sent to guests, and only share what an agent needs.

Start from a ready-made agent.

These are in the product today. Start one and it is waiting in your workspace after you sign up.

Inbox Reply Drafter

Reads your unread mail, sorts it by what actually needs an answer today, and writes the replies as drafts in your own mailbox, you stay the one who presses send.

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Client Proposal Drafter

Turns a scope-and-pricing brief into a polished, client-ready proposal document with a problem statement, proposed solution, pricing, and clear next steps.

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Writing Polish Editor

Polishes a draft, email, message, or document, for clarity, tone and grammar while keeping your voice and meaning intact, and explains what it changed.

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Invoice Reader

Drop in a PDF or a photo of an invoice and get supplier, invoice number, dates, amounts and VAT back as a clean table, with anything that looks off flagged. No connection needed.

Use this agent

Step by step

Workflow

An inbox that sorts itself

Every new email is read, labelled and filed out of the inbox. Urgent ones become a task for a person.

Workflow

Check every supplier invoice

Invoices are read from the PDF, checked, and passed on for payment once a person approves.

Workflow

Answer “where is my order?” emails

The agent reads the question, looks the order up in your system and drafts the reply with tracking.

Questions

AgentWorks for Hotels and hospitality

Start free Talk to sales

Runs in the EU. Every action that changes something asks first.

Not on its own. Without a connection to your property system the agent drafts the proposal and your team confirms availability before approving.