AgentWorks for Logistics and wholesale
Order emails in. Clean orders out.
Purchase orders arrive as PDFs, customers ask where their delivery is, carrier invoices need checking. A team of agents reads and checks. Anything unusual stops at a person before it reaches your system.
Wholesalers, distributors and logistics companies of roughly 10 to 250 people.
The work that comes back every week.
Typing over purchase orders
PDF or email in, every line keyed into the system by hand.
Credit checks
Does this customer still have open invoices before we ship again.
Delivery questions
Where is my pallet. The answer sits in the TMS or a carrier portal.
Carrier and supplier invoices
Checked against the agreed rates, line by line.
Quotes from the price list
Prices, stock and delivery terms put into a reply.
Your team
A team of agents, each with one job.
Each agent does one thing well, in your own apps, and asks before it sends or changes anything. You give them their rules. They share the board with your people.
Order intake
Called by the workflow
Reads purchase orders from email: customer, article numbers, quantities, delivery date.
Reads and structures on its own. It doesn’t create orders without approval.
Credit checker
Called by the workflow
Reads the customer’s open invoices in Exact Online before an order goes through.
Read-only. It reports; the sales office decides.
Delivery desk
Called by the workflow
Answers “where is my delivery?” emails with the status from your own system.
Drafts replies. Every reply asks first until you allow it.
Freight invoice checker
Called by the workflow
Reads carrier and supplier invoices and compares them with the agreed rates in your knowledge base.
Reads and flags. A person approves for payment.
Working together
Purchase order email to an order in your system
Starts when A new email arrives in your orders mailbox, for example orders@ as an Outlook shared mailbox.. One workflow hands the work from agent to agent, and stops where a person needs to decide.
- Orders over the credit limit or with differences wait for the sales office.
- Carrier invoices are approved for payment by a person.
- You choose which replies may go out without asking, per action, and can take that back.
Start · Outlook
Purchase order arrives
New email with a PDF in orders@
Agent
Order intake reads it
Customer, article numbers, quantities, delivery date, checked against your price list
Agent · Exact Online
Credit checker looks at open invoices
Amount open and days overdue
Check
Anything unusual?
Over the credit limit, an unknown article, a price that differs
Asks first
The sales office decides
Sees the order, the check and the differences
Action
Order sent to your system
By the HTTP request step to your ERP or WMS
Action · Outlook
Confirmation to the customer
With the delivery date
The apps it works in
WMS, TMS, EDI and ERP systems beyond Exact Online and AFAS Profit (for example SAP or Microsoft Dynamics) have no ready connector, nor do carrier portals. If they have an API, the HTTP request step reads and writes; they can start a workflow by webhook; or connect an MCP server.
All 40 appsWhat you need
On Free you can try this with up to 3 agents, 2 workflows and one email trigger checked every 10 minutes. The full team, several mailboxes and team boards need Business.
PricingExact Online and AFAS Profit are connected read-only. Writing an order into your own system goes through the HTTP request step to that system’s API, which your IT or supplier sets up.
Start from a ready-made agent.
These are in the product today. Start one and it is waiting in your workspace after you sign up.
Support Inbox Triager
Works your support mailbox: reads what came in, finds the answer in your own knowledge base, tells you which messages you can close with it, and opens a tracker issue for the ones that need engineering.
Use this agentInvoice Reader
Drop in a PDF or a photo of an invoice and get supplier, invoice number, dates, amounts and VAT back as a clean table, with anything that looks off flagged. No connection needed.
Use this agentStep by step
One workflow that calls your agents
A new order starts one workflow. It hands the work to three agents, each doing its own job.
WorkflowAnswer “where is my order?” emails
The agent reads the question, looks the order up in your system and drafts the reply with tracking.
WorkflowCheck every supplier invoice
Invoices are read from the PDF, checked, and passed on for payment once a person approves.
Questions
AgentWorks for Logistics and wholesale
Runs in the EU. Every action that changes something asks first.
Only through your ERP’s API, with the HTTP request step or an MCP server. Exact Online and AFAS Profit are connected read-only, so orders are not created there.