AgentWorks for Education and training providers
Answers for participants. Time back for trainers.
Enrolment questions answered from your own course information. New participants welcomed and planned. Course material and evaluations drafted from what you already have. Your team approves what goes to participants.
Training providers, academies and schools of roughly 10 to 250 people.
The work that comes back every week.
Questions from participants
Dates, prices, prerequisites and certificates. The same questions every week.
Enrolments
A form comes in, and someone has to confirm, invoice and plan.
Course material
Handouts, exercises and slides, updated for every new group.
Evaluations
Survey results that someone has to read and summarise for the trainers.
Planning
Trainers, rooms and dates that keep changing.
Your team
A team of agents, each with one job.
Each agent does one thing well, in your own apps, and asks before it sends or changes anything. You give them their rules. They share the board with your people.
Participant help desk
Called by the workflow
Answers questions about courses, dates, prices and certificates from your own course information.
Drafts answers. A person approves before they are sent.
Enrolment handler
Called by the workflow
Confirms an enrolment, prepares the welcome email and puts the follow-up on the board.
Prepares everything. Confirmations go out after a person approves.
Course material writer
You ask in chat
Drafts handouts, exercises and slides from your existing material and the learning goals.
Writes drafts in the workspace. A trainer decides what is used.
Evaluation summariser
On a schedule
Summarises survey results per course: what went well, what to change, quotes worth reading.
Reads and writes a summary. Nothing leaves the team.
Working together
From an enrolment form to a welcomed participant
Starts when someone fills in the enrolment form on your site. One workflow hands the work from agent to agent, and stops where a person needs to decide.
- A coordinator approves every confirmation before it is sent.
- Trainers decide which course material is used.
- Answers about grades or certificates stay with your staff.
Start
Enrolment form
Course, date, name and company
Agent
Enrolment handler checks it
Places left, prerequisites, invoice details
Document
Welcome pack
Programme and practical information as a PDF
Asks first
The course coordinator approves
Confirmation and welcome email
Action · Outlook
Confirmation sent
With the welcome pack
Board
Task for the invoice
On the administration board
The apps it works in
Learning platforms such as Moodle or a student information system have no ready connector. Reach them through the HTTP request step if they have an API, an MCP server, or a webhook that starts a workflow.
All 40 appsWhat you need
Forms and webhooks start workflows on every plan, so the enrolment flow works on Free. The evaluation summary on a schedule and team boards need Business.
PricingInformation about participants, especially minors, is personal data under GDPR. Keep a person on everything sent to participants, and check what you share with an agent against your privacy policy and DPA.
Start from a ready-made agent.
These are in the product today. Start one and it is waiting in your workspace after you sign up.
FAQ Response Assistant
Answers customer questions using your attached FAQ or knowledge base, quoting the relevant policy and clearly flagging anything the source doesn't cover.
Use this agentNew Customer Onboarding Guide
Walks a new customer through first-time setup step by step, answering getting-started questions and pointing them to the right next action using your product knowledge base.
Use this agentTech Doc Explainer
Explains dense technical documentation, API references, or your own attached knowledge base in plain language, for the audience you specify, from new engineers to non-technical stakeholders.
Use this agentCSAT Feedback Analyser
Analyses a batch of CSAT survey responses and free-text comments, reporting sentiment trends, recurring themes, and the top drivers behind low scores.
Use this agentStep by step
Your support desk on one board
Every request becomes a ticket. An agent sorts it and drafts the answer. A person checks it and sends.
WorkflowOnboard a new colleague
One form starts everything: accounts, a welcome email, the first-week plan and tasks for IT and the manager.
AgentFrom meeting notes to tasks
Drop in the notes or transcript. You get the minutes and every action on the board, with an owner.
Questions
AgentWorks for Education and training providers
Runs in the EU. Every action that changes something asks first.
Yes. Put your course pages, prices and terms in a knowledge base. Answers cite where they came from, and say so when the answer is not there.