AgentWorksAgentWorks

Head-to-head

AgentWorks vs Dust

EU AI Act compliance, multi-LLM choice, and transparent € pricing — compared on the points that actually move a buying decision.

Last verified: 2026-05-26

TL;DR

Dust is the French AI assistant platform that put EU sovereignty on the map — clean UX, strong workspace integrations, and growing in-EU adoption. AgentWorks targets the same buyer but goes deeper on EU AI Act tooling (per-agent risk classification, Article 12 audit logging), explicit PII redaction at the gateway, and pre-built multi-agent pipelines for vertical use cases.

Feature-by-feature comparison

FeatureAgentWorksDustEdge
Country of incorporationNetherlands (AgentWorks B.V.)France (Dust Tt SAS)
Models availableOpenAI + Anthropic + Google + Mistral + on-premOpenAI + Anthropic + Mistral + Google
Switch model per turnYes, same walletYes, per assistant
PricingPer-token €, transparent live wallet€29/seat/month Pro, custom Enterprise
Pre-built agent templates200+ across departmentsWorkspace assistants (user-created)
Multi-agent pipelinesNative (research → draft → review)Assistant chaining via workflows (beta)
EU AI Act risk classificationPer-agent, exported on demandNot currently shipped
GDPR data residencyEU regions; self-host optionsEU (France) hosting
PII redaction before modelNative gateway-layerNot natively
IntegrationsSlack, Notion, GitHub, Linear, custom via MCPSlack, Notion, GitHub, Intercom, Salesforce, Drive
Knowledge base / RAGNative KB with chunking + ACLNative KB with connector ingestion
Audit log exportJSON / CSV, retention configurableActivity log via admin console
Open sourceClosed source platformCore open source (Apache 2.0)
Currently availablePrivate testing through 2026GA

When Dust is the right choice

Pick Dust when you want a mature, GA European platform with strong workspace integrations and open-source roots.

  • You want a GA product today rather than joining a private-testing cohort.
  • Your team values open-source provenance — Dust's core is Apache 2.0 on GitHub.
  • Your primary workflows are knowledge-base Q&A and per-assistant chats; multi-agent pipelines are not yet on your roadmap.
  • You want French-language support and France-based hosting specifically (Dust is headquartered in Paris).

When AgentWorks is the right choice

Pick AgentWorks when you need EU AI Act tooling shipped, native multi-agent pipelines, and PII redaction at the gateway layer.

  • You need per-agent EU AI Act risk classification and exportable Article 12 audit logs — Dust does not currently ship these.
  • You want PII redacted before any third-party LLM sees data, with the redaction logged for audit.
  • Your roadmap includes multi-agent pipelines (research → draft → review → publish) — AgentWorks ships them natively.
  • Per-token € pricing fits your finance model better than per-seat (e.g. heavy/uneven usage across teams).
  • You want 200+ pre-built agent templates rather than building assistants from scratch.

Migrating from Dust to AgentWorks

A practical six-step path. Run both systems in parallel for one week before cutting over.

  1. 1Export Dust workspace assistants definitions — prompts, knowledge connectors, allowed actions.
  2. 2Map each Dust assistant to a single AgentWorks agent template; pre-built templates often replace what Dust assistants did from-scratch.
  3. 3Re-create knowledge-base ingestion in AgentWorks — same connectors (Slack, Notion, GitHub, Drive) on EU storage.
  4. 4Configure per-agent EU AI Act risk classification before connecting production data sources.
  5. 5Switch team-by-team: Dust subscriptions are seat-based so you can scale down as users migrate without long financial overlap.
Request test workspaceSee AgentWorks AI agents

Sources for Dust facts: https://dust.tt, https://dust.tt/pricing, https://github.com/dust-tt/dust. Reviewed 2026-05-26. We update this page when Dust Tt, SAS ships material changes.

FAQ

AgentWorks vs Dust — common questions

Dust is open source — is that not a deal-breaker for AgentWorks?
For some buyers it is. Dust's open source posture is a genuine differentiator. AgentWorks is closed-source but ships compliance tooling (EU AI Act classification, Article 12 logs, PII redaction) that the open-source Dust core does not. The right choice depends on whether code provenance or shipped compliance matters more to your decision-makers.
Are AgentWorks and Dust really competitors? Both are European.
Yes — both target the same buyer (EU mid-market teams that need governed AI without US-vendor friction). The Dutch / French headquarters do not change that. Healthy competition between EU vendors is exactly what the EU AI Act ecosystem needs, and we publish balanced comparisons because customers ask.
Which platform has stronger workspace integrations?
Roughly equivalent for the standard set (Slack, Notion, GitHub, Drive, Confluence). Dust has Salesforce + Intercom natively. AgentWorks supports custom integrations via MCP, which lets you connect any internal API without waiting for a connector.
Does AgentWorks have French-language support?
Models are language-agnostic (GPT-4o, Claude, Mistral all support French to native level). UI is currently English; French UI is on the 2026 roadmap. Customer support is available in English and Dutch today; French support is rolling out.
How does pricing compare for a 25-person team?
Dust Pro at €29/seat × 25 = ~€725/month flat. AgentWorks at per-token typically lands €300-€800/month for the same team depending on usage intensity. Heavy-use teams pay similar; light-to-medium-use teams pay 40-60% less on AgentWorks.
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