Dust is open source — is that not a deal-breaker for AgentWorks?

For some buyers it is. Dust's open source posture is a genuine differentiator. AgentWorks is closed-source but ships compliance tooling (EU AI Act classification, Article 12 logs, an optional PII-detection layer) that the open-source Dust core does not. The right choice depends on whether code provenance or shipped compliance matters more to your decision-makers.

Are AgentWorks and Dust really competitors? Both are European.

Yes — both target the same buyer (EU mid-market teams that need governed AI without US-vendor friction). The Dutch / French headquarters do not change that. Healthy competition between EU vendors is exactly what the EU AI Act ecosystem needs, and we publish balanced comparisons because customers ask.

Which platform has stronger workspace integrations?

Roughly equivalent for the standard set (Slack, Notion, GitHub, Drive, Confluence). Dust has Salesforce + Intercom natively. AgentWorks supports custom integrations via MCP, which lets you connect any internal API without waiting for a connector.

Does AgentWorks have French-language support?

Models are language-agnostic (GPT-5, Claude, Mistral all support French to native level). UI is currently English; French UI is on the 2026 roadmap. Customer support is available in English and Dutch today; French support is rolling out.

How does pricing compare for a 25-person team?

Dust Pro is €29/seat/month, so a 25-person team pays roughly €725/month whether or not everyone uses it. AgentWorks charges a flat plan price plus token usage at published per-model rates, so the bill follows actual use: a team where everyone is in AI all day can land in a similar range, while a team with a core group of daily users generally pays less. The honest way to compare is to take one month of your own expected volume and price it against the published rates.

Head-to-head

AgentWorks vs Dust

EU AI Act readiness, multi-LLM choice, and transparent euro pricing — compared on the points that actually move a buying decision.

Last verified: May 26, 2026

TL;DR

Dust is the French AI assistant platform that put EU sovereignty on the map — clean UX, strong workspace integrations, and growing in-EU adoption. AgentWorks targets the same buyer but goes deeper on EU AI Act tooling (per-agent risk classification, Article 12 audit logging), an optional PII-detection layer at the gateway, and pre-built multi-agent pipelines for vertical use cases.

Feature-by-feature comparison

Feature	AgentWorks	Dust
Country of incorporation	Netherlands (AgentWorks B.V.)	France (Dust Tt SAS)
Models available	OpenAI + Anthropic + Google + Mistral	OpenAI + Anthropic + Mistral + Google
Switch model per turn	Yes, same wallet	Yes, per assistant
Pricing	Per-token €, transparent live wallet	€29/seat/month Pro, custom Enterprise
Pre-built agent templates	50+ across departments	Workspace assistants (user-created)
Multi-agent pipelines	Native (research → draft → review)	Assistant chaining via workflows (beta)
EU AI Act risk classification	Per-agent, exported on demand	Not currently shipped
GDPR data residency	EU regions (managed cloud); no self-host tier	EU (France) hosting
PII detection before model (optional)	Optional native gateway-layer detection	Not natively
Integrations	Slack, Notion, Google Workspace, custom via MCP	Slack, Notion, GitHub, Intercom, Salesforce, Drive
Knowledge base / RAG	Native KB with chunking + ACL	Native KB with connector ingestion
Audit log export	JSON / CSV, retention configurable	Activity log via admin console
Open source	Closed source platform	Core open source (Apache 2.0)
Currently available	Available — self-serve free account + paid tiers	GA

When Dust is the right choice

Pick Dust when you want a mature, GA European platform with strong workspace integrations and open-source roots.

You want a GA product today rather than joining a private-testing cohort.
Your team values open-source provenance — Dust's core is Apache 2.0 on GitHub.
Your primary workflows are knowledge-base Q&A and per-assistant chats; multi-agent pipelines are not yet on your roadmap.
You want French-language support and France-based hosting specifically (Dust is headquartered in Paris).

When AgentWorks is the right choice

Pick AgentWorks when you need EU AI Act tooling shipped, native multi-agent pipelines, and an optional PII-detection layer at the gateway.

You need per-agent EU AI Act risk classification and exportable Article 12 audit logs — Dust does not currently ship these.
You want an optional PII-detection layer that can mask data before a third-party LLM sees it, with detections logged for audit.
Your roadmap includes multi-agent pipelines (research → draft → review → publish) — AgentWorks ships them natively.
Per-token € pricing fits your finance model better than per-seat (e.g. heavy/uneven usage across teams).
You want 50+ pre-built agent templates rather than building assistants from scratch.

Migrating from Dust to AgentWorks

A practical six-step path. Run both systems in parallel for one week before cutting over.

1Export Dust workspace assistants definitions — prompts, knowledge connectors, allowed actions.
2Map each Dust assistant to a single AgentWorks agent template; pre-built templates often replace what Dust assistants did from-scratch.
3Re-create knowledge-base ingestion in AgentWorks — same connectors (Slack, Notion, GitHub, Drive) on EU storage.
4Configure per-agent EU AI Act risk classification before connecting production data sources.
5Switch team-by-team: Dust subscriptions are seat-based so you can scale down as users migrate without long financial overlap.

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Sources for Dust facts: https://dust.tt, https://dust.tt/pricing, https://github.com/dust-tt/dust. Reviewed May 26, 2026. We update this page when Dust Tt, SAS ships material changes.

FAQ

AgentWorks vs Dust — common questions

Dust is open source — is that not a deal-breaker for AgentWorks?: For some buyers it is. Dust's open source posture is a genuine differentiator. AgentWorks is closed-source but ships compliance tooling (EU AI Act classification, Article 12 logs, an optional PII-detection layer) that the open-source Dust core does not. The right choice depends on whether code provenance or shipped compliance matters more to your decision-makers.
Are AgentWorks and Dust really competitors? Both are European.: Yes — both target the same buyer (EU mid-market teams that need governed AI without US-vendor friction). The Dutch / French headquarters do not change that. Healthy competition between EU vendors is exactly what the EU AI Act ecosystem needs, and we publish balanced comparisons because customers ask.
Which platform has stronger workspace integrations?: Roughly equivalent for the standard set (Slack, Notion, GitHub, Drive, Confluence). Dust has Salesforce + Intercom natively. AgentWorks supports custom integrations via MCP, which lets you connect any internal API without waiting for a connector.
Does AgentWorks have French-language support?: Models are language-agnostic (GPT-5, Claude, Mistral all support French to native level). UI is currently English; French UI is on the 2026 roadmap. Customer support is available in English and Dutch today; French support is rolling out.
How does pricing compare for a 25-person team?: Dust Pro is €29/seat/month, so a 25-person team pays roughly €725/month whether or not everyone uses it. AgentWorks charges a flat plan price plus token usage at published per-model rates, so the bill follows actual use: a team where everyone is in AI all day can land in a similar range, while a team with a core group of daily users generally pays less. The honest way to compare is to take one month of your own expected volume and price it against the published rates.